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Frequently Asked Questions

If you have any questions, please feel free to ask us, or find answers below

  • Q. How long can i get the feedbacks after we sent the inquiry? 

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. Are you a direct manufacturer or trading company?

    We are a factory with extensive experience in producing rubber products, and we produce and sell ourselves.
  • Q. What products can you offer?

    We mainly produce silica gel, EPDM rubber, and fluorine rubber products.
  • Q. What applications do your products relate to?

    Our products mainly involve medical supplies, mechanical supplies, pneumatic seals, etc.
  • Q. Can you do customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. Do you have some standard parts?

    Yes, in addition to customized products, we also produce national standard rings, imperial and American standard rubber parts, and have a large inventory.
  • Q. How to guarantee the quality of your goods?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;Then, we have the most advanced and complete top testing equipment in the industry.
  • Q. What’s the payment term?

    We accept FOB, EXW and other conditions. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • Q. How to deliver the goods to us?

    Usually we ship by sea, because we are in Ningbo and it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q. Where are your products mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Canada and so on.

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